Over decades of working with discovery R&D teams, Cresset has built up vast experience of applying simulation to speed the process from target validation to candidate selection. But it’s not just what we can do – it’s how we do it. Customers tell us that they appreciate how we listen, collaborate, and focus on delivering value. We’re committed to this trusted partner model, working together to achieve discovery success.
Focus on customer success
Our key values include putting customers first – listening, collaborating, and delivering great value – and a focus on outcomes – finding solutions to critical discovery challenges with outstanding usability. These values drive everything about how we organise ourselves. Every commercial customer has a dedicated account manager and access to our Solutions scientists who can advise them on the best way to maximize their use of Cresset technology. Our dedicated training team can get you up-to-speed quickly. Our customer support team respond quickly to questions and support issues. Our Discovery Services are available to any customer seeking more assistance with accelerating their R&D.


Solutions driven by you
When we asked customers what they like about the Cresset approach, they told us that we listen carefully with an open mind, respond to their ideas and requirements, and apply our expertise effectively to help them. We’re investing resources and effort to maintain and build on this reputation. We work collaboratively with customers, sharing future roadmaps and often integrating ideas from customers into our development program. We encourage feedback and sharing of experience through user groups. And we value the individual scientific relationships that our team builds with customers, partners, and other collaborators.
Outstanding molecular discovery expertise
Underpinning our partnership with customers is the vast molecular discovery experience built up over 20+ years and embodied in our scientific team. With 500+ projects completed, 50+ papers published, and an on-going commitment to innovation, this team works with you day-to-day through our support and Discovery Services functions.
Our Scientific Advisory Board helps us to maintain our focus on innovation and to nurture our scientific talent. You can access and apply this unrivalled knowledge source, while retaining full, secure ownership over any IP relating to your projects as we collaborate.


Learn how we're putting partnership first
Secure provider
We’re committed to providing the highest levels of customer data security and integrity, demonstrated by our SOC 2® Type 1 compliance and Cyber Essentials certification.
Learn more about our commitment to security and compliance and why we’re trusted by the world’s leading pharma and biotech organizations.
